Sales Policy
Effective Date: April 27, 2025
At Hottopix, we are committed to providing a transparent, secure, and reliable shopping experience. This Sales Policy outlines the terms and conditions related to the purchase of products from our website https://hottopix.xyz/. By placing an order with us, you agree to be bound by this Sales Policy.
We uphold the highest standards of customer service and business ethics, ensuring compliance with all applicable laws, consumer protection regulations, and Google AdSense policies.
Product Availability
All products listed on Hottopix are subject to availability. We make every effort to keep our inventory updated, but from time to time, items may become unavailable after an order is placed.
In such cases, we will promptly notify you and offer either a substitution for a similar item, an estimated restock time, or a full refund to your original payment method.
We reserve the right to limit the quantity of products sold to each customer to ensure fair access to high-demand items.
Pricing and Promotions
All prices on Hottopix are listed in United States Dollars (USD) and are subject to change without prior notice. The final amount displayed at checkout reflects the latest pricing, including any promotions, discounts, or applicable taxes.
We strive to ensure accuracy in pricing; however, pricing errors may occur. In the event of a pricing error on our website, we reserve the right to cancel any affected orders after informing the customer.
Promotions and discount codes are subject to specific terms and conditions and may not be combined with other offers unless explicitly stated.
Order Processing
Orders placed through Hottopix are typically processed within one to two business days after payment is successfully verified.
Order processing involves order verification, product packaging, and arrangement for shipment. During high-volume periods such as holidays or special promotions, processing times may be slightly extended.
Upon successful processing, customers will receive an order confirmation email and a shipping confirmation email containing tracking information once the package has been dispatched.
Payment Terms
Full payment must be completed before any order can be processed and shipped. Hottopix accepts a range of secure payment methods, including major credit cards, debit cards, PayPal, Google Pay, and Apple Pay.
Payments must be made in United States Dollars. Customers are responsible for any applicable transaction fees charged by their financial institution.
For more details regarding payment methods and security, please refer to our Payment Policy.
Shipping and Delivery
Our shipping procedures are detailed separately in our Shipping Policy. Delivery times are estimates and not guaranteed, as they may be influenced by external factors beyond our control, such as weather conditions or courier service delays.
Customers are responsible for providing accurate and complete shipping information. Hottopix is not liable for delivery failures resulting from incorrect shipping details provided by the customer.
Cancellations
You may request an order cancellation within 24 hours of purchase provided the order has not yet been processed or shipped. Cancellation requests must be submitted by email to info@hottopix.xyz.
If an order has already been processed or dispatched, you must wait to receive the product and initiate a return following our Refund and Return Policy.
Hottopix reserves the right to cancel an order at our discretion due to stock shortages, payment issues, or suspected fraudulent activities. In such cases, you will be notified, and a full refund will be issued.
Product Descriptions and Accuracy
We strive to provide detailed, accurate, and up-to-date information regarding our products. However, we do not warrant that product descriptions, specifications, images, or other content are entirely error-free.
If a product you receive does not match its description, your sole remedy is to return it in unused condition in accordance with our Refund and Return Policy.
Warranty and Support
Many products sold by Hottopix are covered under manufacturer warranties. Warranty terms vary by product and brand.
We encourage customers to review warranty information provided by the manufacturer. Our support team is available to assist with warranty claims and product support inquiries.
Limitation of Liability
To the maximum extent permitted by law, Hottopix shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability for any claim related to a product purchased from us shall not exceed the amount paid for the specific product.
Policy Revisions
Hottopix reserves the right to update or amend this Sales Policy at any time. Changes will be effective immediately upon posting on our website, with an updated Effective Date.
We encourage customers to review this Sales Policy periodically to stay informed of any updates.
Continued use of our website and services after any changes have been made constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Sales Policy or any other aspect of our services, please contact our customer support team:
Company Name: Hottopix
Address: 1754 D Street, Mount Clemens, Michigan, United States
Phone Number: 586-566-6039
Email: info@hottopix.xyz
Thank you for shopping with Hottopix. We are honored to serve you and look forward to providing you with exceptional products and service.